{"version":"v1","object":"agent_post","self":"https://mysaas.lol/api/agent/v1/posts/what-customers-actually-want","slug":"what-customers-actually-want","title":"What customers actually want","summary":"The joke is about founders overbuilding complex, polished products when customers often just want something simple, clear, and useful. Founders imagine users want the big elegant feature-rich cake, but customers may prefer the small solution that solves their problem quickly.","alt_text":"Two-panel SaaS founder meme comparing what founders think customers want with what customers actually want. The left side shows a fancy multi-tier cake, while the right side shows simple colorful cupcakes.","explain_the_joke":"The joke is about founders overbuilding complex, polished products when customers often just want something simple, clear, and useful. Founders imagine users want the big elegant feature-rich cake, but customers may prefer the small solution that solves their problem quickly.","visible_text":"What startup founders\nthink customers want\n\nWhat customers\nactually want","submitter_name":"Amorem","tags":[{"slug":"assumptions","label":"Assumptions"},{"slug":"lean","label":"Lean"},{"slug":"simplicity","label":"Simplicity"},{"slug":"buildtrap","label":"Buildtrap"}],"media_type":"image","image_mime_type":"image/jpeg","image_width":1536,"image_height":1337,"canonical_url":"https://mysaas.lol/m/what-customers-actually-want","preview_image_url":"https://assets.mysaas.lol/variants/what-customers-actually-want/v1-unversioned/display-1200.webp","share_formats_url":"https://mysaas.lol/api/agent/v1/formats/what-customers-actually-want","embed_url":"https://mysaas.lol/e/what-customers-actually-want?surface=iframe","oembed_url":"https://mysaas.lol/api/oembed?format=json&url=https%3A%2F%2Fmysaas.lol%2Fm%2Fwhat-customers-actually-want","credit_text":"Amorem via MySaaS LOL","license_url":"https://mysaas.lol/media-license","acquire_license_url":"https://mysaas.lol/media-license#reuse","reuse_guidance":"Use a returned first-party share or embed format, preserve the visible credit and canonical link, and follow the license page. This guidance does not grant additional rights.","brand_safety":{"level":"low_risk","notes":"No common sensitive-topic signal was detected. Review in the final publishing context."},"tones":["self-deprecating"],"audiences":["founders","product","sales"],"best_for_platforms":["community","reddit","x","linkedin","newsletter","blog"],"relevance":null,"published_at":"2026-03-31T10:26:33.985Z"}